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This article outlines instructions to configure a client VPN connection on commonly used operating systems.
Learn more with these free online training courses on the Meraki Learning Hub:
• Implementing Remote Access with IPsec Client VPN
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Android
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To configure an Android device to connect to the client VPN, see Connect to a virtual private network (VPN) on Android in Google Support.
The following VPN information is needed to complete the setup:
- Name: This can be anything you want to name the connection, for example, "Work VPN"
- Type: Select L2TP/IPSEC PSK
- Server address: Enter the hostname (for example: abcd.com) or the active WAN IP (for example: a.b.c.d)
◦ Hostname is preferred to improve reliability during WAN failover
◦ This information is located in the Meraki dashboard under Security & SD-WAN > Monitor > Appliance status
- IPSec pre-shared key: Enter the pre-shared key that admin created in Security & SD-WAN > Configure > Client
VPN
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Chrome OS
To configure a Chrome OS device to connect to client VPN, see Set up virtual private networks (VPNs) in Google Support.
The following VPN information is needed to complete the setup:
- Service name: This can be anything you want to name this connection, for example, "Work VPN"
- Provider type: Select L2TP/IPsec
- Server hostname: Enter the hostname (for example: abcd.com) or the active WAN IP (for example: a.b.c.d)
◦ Hostname is preferred to improve reliability during WAN failover
◦ This information is located in the Meraki dashboard under Security & SD-WAN > Monitor > Appliance status
- Authentication type: Select Pre-shared key
- Username: Credentials for connecting to VPN—if using Meraki authentication, this will be an email address
- Password: Credentials for connecting to VPN
- Pre-shared key: Enter the shared secret that admin created in Security & SD-WAN > Configure > Client VPN
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iOS
To configure an iOS device to connect to the client VPN, follow these steps:
- Navigate to Settings > General > VPN & Device Management > VPN > Add VPN Configuration
- Type: Set to L2TP
- Description: This can be anything you want to name this connection, for example, "Work VPN"
- Server: Enter the hostname (for example: abcd.com) or the active WAN IP (for example: a.b.c.d)
◦ Hostname is preferred to improve reliability during WAN failover
◦ This information is located in the Meraki dashboard under Security & SD-WAN > Monitor > Appliance status
- Account: Enter the username
- Password: Enter if desired
◦ If the password is left blank, it will need to be entered each time the device attempts to connect to the client
VPN
- Secret: Enter the shared secret that admin created in Security & SD-WAN > Configure > Client VPN
- Ensure that Send All Traffic is set to on
- Save the configuration
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macOS
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To configure a macOS device to connect to client VPN, see Set up a VPN connection on Mac in Apple Support.
The following VPN information is needed:
- Display Name: This can be anything you want to name this connection, for example, "Work VPN"
- Server Address: Enter the hostname (for example: abcd.com) or the active WAN IP (for example: a.b.c.d)
◦ Hostname is preferred to improve reliability during WAN failover
◦ This information is located in the Meraki dashboard under Security & SD-WAN > Monitor > Appliance status
- Account Name: Enter the account name of the user (based on AD, RADIUS, or Meraki cloud authentication)
- Password: User password (based on AD, RADIUS or Meraki cloud authentication)
- Machine Authentication > Shared Secret: Enter the shared secret that admin created in Security & SD-WAN
> Configure > Client VPN
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Windows
To configure a Windows 10 or Windows 11 device to connect to client VPN, see Connect to a VPN in Windows in Microsoft Support.
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- VPN provider: Set to Windows (built-in)
- Connection name: This can be anything you want to name this connection, for example, "Work VPN"
- Server name or address: Enter the hostname (for example: abcd.com) or the active WAN IP (for example: a.b.c.d) ◦ Hostname is preferred to improve reliability during WAN failover
◦ This information is located in the Meraki dashboard under Security & SD-WAN > Monitor > Appliance status
- VPN type: Select L2TP/IPsec with pre-shared key
- User name and Password: optional
After the VPN connection has been created, set the Authentication protocols:
- Choose the VPN connection and then select Advanced options > Adapter Settings. Note: Alternatively, run ncpa.cpl directly from Search or Command prompt to quickly access your VPN adapters.
- In the Security tab, select Require encryption (disconnect if sever declines) under Data encryption
- Under Authentication select Allow these protocols and select Unencrypted password (PAP)
- Verify that no other protocols are selected
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Linux
To configure a Red Hat Linux device to connect to client VPN, see Configuring a VPN connection in Red Hat Documentation.
To configure an Ubuntu Linux device to connect to client VPN, see Connect to a VPN in Ubuntu Documentation.
The following packages, and their dependencies, are minimum requirements for Linux:
- xl2tpd to implement L2TP
- strongswan or libreswan to implement IPSec
GUI management of the connection requires the network-manager-l2tp-gnome VPN plugin.