Resetting Mitel deskphones to factory default

Resetting Mitel deskphones to factory default

This article explains how to perform a factory reset on Mitel phones.

You can reset Mitel deskphones to their factory default settings using the phone interface or a web browser.

Resetting Mitel phones using the phone interface

  • Press the Options or Settings key on the phone.
  • Press the Advanced key on the phone.

  • Enter the phone admin’s password. The default password is 73738 or 22222.
  • Press Enter.

  • Go to Reset > Factory default, then select Yes in response to the prompt. The phone will perform a factory reset and reboot.

Resetting Mitel phones using a web browser

  • On your phone’s user interface, go to Settings > Status > Network to get the phone’s IP address.
  • Enter the phone’s IP address into the address bar of a web browser.
  • Enter admin as your username and 22222 as your password. If you see a warning about a certificate exception, accept the exception and proceed with the sign-in.
  • Go to Operation > Reset > Restore to Factory Defaults.
  • Click Restore. The phone will complete the factory reset, but won’t reboot.

    • Related Articles

    • Front Desk User Guide - Mitel 3300

      FRONT DESK USER GUIDE Ask your System Administrator to help you complete this information. Write down the following important numbers, and keep them handy while you are using the voice mail system: Voice Mail System Access Number: Your Front Desk ...
    • Mitel 5540 IP Console - Switch Absent Mode

      Changing the Attendant Present/Absent Status You can change the Attendant status to "Absent" when you plan to be away from your desk and want calls to the console directed to an alternate answering position. To change the Attendant Present/Absent ...
    • Mitel 5540 IP Console - Switching to Night/Day Service

      Switching to Night/Day Service Incoming calls that normally ring the console during the day can ring another answering point at night. Your system may have one or two night service modes called Night 1 and Night 2. The mode you should select depends ...
    • New Email-to-Fax Process & Optional Web Fax Portal Access

      We’re pleased to announce an upgrade to the SmartPBX system designed to improve reliability, performance, and long-term capabilities. As part of this upgrade, the way you send faxes by email (email-to-fax) is changing. The way you receive faxes to ...
    • Yealink T48S / T48U - Quick Start Guide

      Your Yealink T48U phone is a cost‐effective, high‑performance IP phone designed for streamlined communication. This quick start guide will help you quickly get acquainted with the essential features and operations of your phone. No. Item / Key ...