Enabling Click-to-Call (Windows)
The click-to-call (or click-to-dial) feature lets you dial phone numbers by clicking specially formatted links on websites, CRM or other web or native applications.
How does it work?
It works by associating the SmartPBX desktop client (currently supported on Windows only) as a default app for the tel: and callto: protocols in the operating system. After that, the system will launch the associated app when clicking on the tel: or callto: links in any web or native application that supports functionality.
On the web pages where phone numbers are not formatted as either tel: or callto: links, you can install a browser extension (e.g., Telephone Number Detection) that parses a web page and turn any phone number it could find on the page into the properly formatted links, enabling click-to-call functionality.
Enabling click-to-call
To enable click-to-call functionality:
Firstly, install the SmartPBX desktop app on your Windows device.
On the Start menu, select Settings > Apps > Default apps.
Scroll down and navigate to Choose default apps by link type.
In the list of protocols, associate the SmartPBX app to the CALLTO and TEL protocols.
The click-to-call functionality is now enabled.
Related Articles
Highlight-To-Call
The Highlight-To-Call feature allows you to highlight a phone number anywhere on the computer screen and automatically make a call via the SmartPBX app. How does it work? Your SmartPBX desktop app must be launched and logged in with your SmartPBX ...Desktop Softphone User Guide
Welcome to the Desktop Softphone User Guide Experience the future of communication with our cutting-edge Desktop Softphone application, designed to bring the power and flexibility of VoIP technology to your Windows or Mac computer. Our application ...MiVoice Business Console Operator Help
Notices The information contained in this document is believed to be accurate in all respects but is not warranted by Mitel Networks Corporation (MITEL®).The information is subject to change without notice and should not be construed in any way as a ...Android Softphone User Guide
Welcome to the Android Softphone User Guide Navigating the world of communication has never been easier, thanks to our state-of-the-art Android Softphone application. Designed with both simplicity and functionality in mind, our softphone app ...IOS Softphone User Guide
Welcome to the IOS Softphone User Guide Navigating the world of communication has never been easier, thanks to our state-of-the-art IOS Softphone application. Designed with both simplicity and functionality in mind, our softphone app transforms your ...